Service status

Check your connection

For CGC or PSA sync, check the latest sync result in Settings. A request to sign in again usually needs an account reconnect. Grader maintenance and delays can also affect when new information appears.

For publishing, check the connected marketplace and the error shown on the draft. Avoid repeatedly publishing a draft if you are unsure whether the first attempt succeeded.

Report an interruption

Use the feedback button in the app or visit Contact. Include the affected feature, when the problem started, and the error message, with private information removed.

Product changes

See Updates for published product notes. Product availability is described in Integrations; availability is separate from current service health.